Job Description
- We are seeking an experienced candidate for the position of International Voice Process in India. This role involves providing exceptional customer service to our international clients through effective communication and problem-solving skills. The ideal candidate will possess 1-5 years of experience in a similar role and will be able to handle customer inquiries efficiently.
- Handle inbound and outbound calls for international clients
- Provide exceptional customer service and support
- Resolve customer inquiries and issues in a timely manner
- Maintain accurate records of customer interactions
- Collaborate with team members to improve service quality
- Follow up on customer feedback and ensure satisfaction
- Excellent verbal and written communication skills in English
- Strong listening skills and ability to empathize with customers
- Proficiency in using call center software and CRM systems
- Ability to work in a ...
Apply for this Position
Ready to join Confidential? Click the button below to submit your application.
Submit Application