Job Description
Description
We are seeking an International Voice Process Executive to join our dynamic team in India. The ideal candidate will be responsible for providing exceptional customer service to our international clients through effective communication and problem-solving skills. This role requires a strong commitment to customer satisfaction and the ability to handle a variety of customer inquiries.
Responsibilities
- Handle inbound and outbound calls for international clients.
- Provide excellent customer service and support to ensure customer satisfaction.
- Resolve customer queries and issues in a timely manner.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to achieve performance targets and goals.
- Adhere to company policies and procedures while handling customer inquiries.
Skills and Qualifications
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