Job Description
Responsibilities:
- Handle customer queries promptly and professionally.
- Provide accurate solutions and resolve issues within timelines.
- Maintain customer satisfaction and service quality standards.
- Document and escalate issues when necessary.
Requirements:
- Excellent communication skills (verbal & written).
- Ability to handle customer interactions with patience and empathy.
- Graduate/Undergraduate with relevant skills.
- Flexible to work in rotational shifts.
- Immediate joiners preferred.
Skills Required
Accent Neutralization, crm software, Time Management, Multitasking
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