Job Description

Role Responsibilities:

  1. Resolve client queries and assess customer needs effectively
  2. Build and maintain trust-based customer relationships
  3. Provide complete and accurate information during interactions
  4. Operate efficiently in a 24×7 rotational shift environment

Key Deliverables:

  1. Ensure high-quality service delivery in international voice support
  2. Meet response time and resolution benchmarks consistently
  3. Maintain professionalism and clarity during customer communication
  4. Adhere to 5-day working schedule and office-based operations

Skills Required
Communication Skills, international calling , International Voice Process, Us Process, Customer Support

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