International Voice Process – Kolkata

Job Title: International Customer Support Executive Voice Process, Location: Newtown, Kolkata Work Mode: Work From Office, Rotational (including night shifts) Interview Mode: Virtual Salary: 3.60 LPA (CTC) Note:Freshers or more than 11months experience candidates are not eligible. Job Overview We are hiring International Customer Support Executives for a reputed multinational company in Kolkata. The role involves handling voice-based interactions with international customers, resolving queries, and delivering high-quality customer service while meeting performance standards. Key Responsibilities Handle inbound and/or outbound voice calls from international customers Understand customer concerns and provide accurate, timely resolutions Maintain professionalism and customer satisfaction on every call Document customer interactions and update systems accurately Meet quality, productivity, and compliance benchmarks Work collaboratively with internal teams when required Requirements Underg...