Job Description
Description
We are seeking an International Voice Support representative to join our team in India. The ideal candidate will be responsible for providing top-notch voice support to our international clients, ensuring customer satisfaction through effective communication and problem resolution. This role requires a proactive approach to customer service and a commitment to delivering the best possible experience.
Responsibilities
- Provide excellent voice support to international customers via phone and other communication channels.
- Troubleshoot and resolve customer issues effectively and efficiently.
- Document customer interactions and maintain accurate records of inquiries and resolutions.
- Collaborate with team members to improve processes and enhance customer experience.
- Stay updated with product knowledge and operational procedures.
Skills and Qualification...
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