Internet of Things Specialist

Role: Regional IoT Technical Lead

Travel: 50%

Location: Hyderabd

Mode: Work from Office

Key Responsibilities

• Technical Liaison & Leadership
• Act as the regional technical point of contact , bridging global standards with local execution.
• Partner with the Regional IoT Manager to ensure operational excellence and alignment with business objectives.
• Provide expert-level diagnostics for Azure IoT Hub, IoT Edge, telemetry platforms, and integrated applications.
• Onsite Investigations
• Conduct onsite assessments of IoT-based solutions for:
• Information gathering to support planning and documentation.
• Troubleshooting and root cause analysis.
• Site planning for new deployments or upgrades.
• Governance & Standards
• Ensure all technical operations comply with approved global standards and Microsoft best practices.
• Collaborate with the Global Management Team to address deviations constructively , promoting positive engagement and alignment.
• Compliance Validation
• Validate that all IoT solutions within the region meet compliance requirements , including Microsoft Data Privacy and regional regulatory standards.
• Serve as a subject matter expert for approved IoT solutions and ensure all compliance obligations are followed.
• Architecture & Integration
• Validate IoT architectures for secure integration with enterprise systems, including identity management and SSO.
• Support edge connectivity strategies for efficient IoT operations.
• Lifecycle & Operations
• Assist with regional lifecycle activities , including:
• Preventative maintenance of IoT systems and devices.
• Lifecycle planning to ensure timely refresh and upgrades.
• Decommissioning of IoT assets in coordination with regional and global teams.
• Manage ServiceNow/ICM tickets and escalate as needed.
• Coordinate with project teams to ensure smooth onboarding and retirement of IoT devices.
• Knowledge Management
• Create and maintain knowledge base articles and technical documentation specific to the region.
• Ensure documentation reflects accurate configurations, troubleshooting steps, and best practices.
• Collaboration & Knowledge Sharing
• Work closely with regional managers, project teams, and global SMEs for seamless IoT solution delivery.
• Contribute to global knowledge bases and mentor regional technical teams.

Qualifications

• Education: Bachelor’s in Computer Science, Engineering, or related field.
• Experience: 5–7+ years in IoT systems, smart building technologies, or enterprise technical operations.
• Technical Expertise:
• Advanced knowledge of Azure IoT Hub, IoT Edge, and cloud-native architectures .
• Strong understanding of network protocols, firewall configurations, and connectivity .
• Tools & Platforms: ServiceNow, ICM, telemetry platforms.
• Certifications: Microsoft Certified: Azure Solutions Architect Expert or IoT Specialty (preferred).
• Soft Skills: Strong communication, stakeholder engagement, and ability to translate technical insights into business value.