Job Description
Role: Regional Io T Technical Lead
Travel: 50%
Location: Hyderabd
Mode: Work from Office
Key Responsibilities
Technical Liaison & Leadership
Act as the regional technical point of contact , bridging global standards with local execution.
Partner with the Regional Io T Manager to ensure operational excellence and alignment with business objectives.
Provide expert-level diagnostics for Azure Io T Hub, Io T Edge, telemetry platforms, and integrated applications.
Onsite Investigations
Conduct onsite assessments of Io T-based solutions for:
Information gathering to support planning and documentation.
Troubleshooting and root cause analysis.
Site planning for new deployments or upgrades.
Governance & Standards
Ensure all technical operations comply with approved global standards and Microsoft best practices.
Collaborate with the Global Management Team to address deviations constructively , promoting positive engagement and alignment.
Compliance Validation
Validate that all Io T solutions within the region meet compliance requirements , including Microsoft Data Privacy and regional regulatory standards.
Serve as a subject matter expert for approved Io T solutions and ensure all compliance obligations are followed.
Architecture & Integration
Validate Io T architectures for secure integration with enterprise systems, including identity management and SSO.
Support edge connectivity strategies for efficient Io T operations.
Lifecycle & Operations
Assist with regional lifecycle activities , including:
Preventative maintenance of Io T systems and devices.
Lifecycle planning to ensure timely refresh and upgrades.
Decommissioning of Io T assets in coordination with regional and global teams.
Manage Service Now/ICM tickets and escalate as needed.
Coordinate with project teams to ensure smooth onboarding and retirement of Io T devices.
Knowledge Management
Create and maintain knowledge base articles and technical documentation specific to the region.
Ensure documentation reflects accurate configurations, troubleshooting steps, and best practices.
Collaboration & Knowledge Sharing
Work closely with regional managers, project teams, and global SMEs for seamless Io T solution delivery.
Contribute to global knowledge bases and mentor regional technical teams.
Qualifications
Education: Bachelor’s in Computer Science, Engineering, or related field.
Experience: 5–7+ years in Io T systems, smart building technologies, or enterprise technical operations.
Technical Expertise:
Advanced knowledge of Azure Io T Hub, Io T Edge, and cloud-native architectures.
Strong understanding of network protocols, firewall configurations, and connectivity.
Tools & Platforms: Service Now, ICM, telemetry platforms.
Certifications: Microsoft Certified: Azure Solutions Architect Expert or Io T Specialty (preferred).
Soft Skills: Strong communication, stakeholder engagement, and ability to translate technical insights into business value.
Travel: 50%
Location: Hyderabd
Mode: Work from Office
Key Responsibilities
Technical Liaison & Leadership
Act as the regional technical point of contact , bridging global standards with local execution.
Partner with the Regional Io T Manager to ensure operational excellence and alignment with business objectives.
Provide expert-level diagnostics for Azure Io T Hub, Io T Edge, telemetry platforms, and integrated applications.
Onsite Investigations
Conduct onsite assessments of Io T-based solutions for:
Information gathering to support planning and documentation.
Troubleshooting and root cause analysis.
Site planning for new deployments or upgrades.
Governance & Standards
Ensure all technical operations comply with approved global standards and Microsoft best practices.
Collaborate with the Global Management Team to address deviations constructively , promoting positive engagement and alignment.
Compliance Validation
Validate that all Io T solutions within the region meet compliance requirements , including Microsoft Data Privacy and regional regulatory standards.
Serve as a subject matter expert for approved Io T solutions and ensure all compliance obligations are followed.
Architecture & Integration
Validate Io T architectures for secure integration with enterprise systems, including identity management and SSO.
Support edge connectivity strategies for efficient Io T operations.
Lifecycle & Operations
Assist with regional lifecycle activities , including:
Preventative maintenance of Io T systems and devices.
Lifecycle planning to ensure timely refresh and upgrades.
Decommissioning of Io T assets in coordination with regional and global teams.
Manage Service Now/ICM tickets and escalate as needed.
Coordinate with project teams to ensure smooth onboarding and retirement of Io T devices.
Knowledge Management
Create and maintain knowledge base articles and technical documentation specific to the region.
Ensure documentation reflects accurate configurations, troubleshooting steps, and best practices.
Collaboration & Knowledge Sharing
Work closely with regional managers, project teams, and global SMEs for seamless Io T solution delivery.
Contribute to global knowledge bases and mentor regional technical teams.
Qualifications
Education: Bachelor’s in Computer Science, Engineering, or related field.
Experience: 5–7+ years in Io T systems, smart building technologies, or enterprise technical operations.
Technical Expertise:
Advanced knowledge of Azure Io T Hub, Io T Edge, and cloud-native architectures.
Strong understanding of network protocols, firewall configurations, and connectivity.
Tools & Platforms: Service Now, ICM, telemetry platforms.
Certifications: Microsoft Certified: Azure Solutions Architect Expert or Io T Specialty (preferred).
Soft Skills: Strong communication, stakeholder engagement, and ability to translate technical insights into business value.
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