Investigator, Fraud Risk Management Disability Program

Job Description

Fraud management is increasingly important to policyholders. In order to serve Sun Life’s clients as industry leaders, the Canadian Operations’ Fraud Risk Management area will identify, mitigate and respond to threats using various tools, technologies and strategies.

Reporting to the Fraud Risk Management (FRM) Disability Manager, the Investigator is responsible for conducting thorough investigations into situations involving possible misrepresentation, fraud, and abusive activities related to Group Benefits claims, with a primary focus on Disability files. This role requires a detail-oriented professional who can independently assess and investigate identified fraud leads while maintaining the highest standards of accuracy and confidentiality. The successful candidate will be responsible for gathering, organizing, and analyzing complex data to build thorough case files that document all aspects of each investigation.

What will you do?