Investigator

About Patient Ombudsman

Created under the Excellent Care for All Act, Patient Ombudsman's role is to help resolve complaints from patients, residents and caregivers about their experiences in Ontario’s public hospitals, long-term care homes, home care services, and community surgical and diagnostic centres. Patient Ombudsman also investigates matters of public interest. We take the time to listen closely to all perspectives without taking sides. Our work aims to improve the system for everyone by shining a light on issues of concern. In accordance with ombuds principles, Patient Ombudsman acts independently of Ontario Health when undertaking its mandate, and we are committed to our values of respect, compassion, integrity and accountability. We do our work in service to a vision of a healthcare system where everyone is treated fairly.

About the role

Reporting to the Manager, Investigations, the Investigator is responsible for investigating a broad rang...