Job Description

Job Description – Chat Support Executive (Investment Banking | BFSI)

Process: Chat Support (Non-Voice)

Domain: BFSI / Investment Banking

Location: Gurugram

Experience: Minimum 6 months (Mandatory)

Role Overview

We are hiring Chat Support Executives for an Investment Banking / BFSI process (Trade Republic). The role involves handling customer queries via chat related to investment and trading products, ensuring timely and accurate resolution while maintaining compliance standards.

Key Responsibilities

  • Handle customer queries through chat related to investment & trading services
  • Provide support on stocks, equities, ETFs, mutual funds, trading accounts
  • Assist customers with account-related and transaction-r...

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