Invoicing Analyst

About this role:

Invoicing & Adjustments team members are responsible for the accurate and timely invoicing of customers. They will ensure customers receive invoices, account statements, and adjustments (credit memos/returns) timely and accurately. Focusing on ensuring customers understand their invoices (via billing dashboard, email, or KP articles), and being reminded to pay prior to the due date will be the focus for the team members. The team will be expected to process credits related to subsidies, partner rebates, refunds, or concessions, provide documentation of completed transactions to Samsara customers, apply appropriately to the invoice, and reflect on the customer statement. This role will be measured by KPIs related to volume trends, custom invoicing management, and customer case volume.

This is a remote position open to candidates based in Mexico. Relocation assistance will not be provided for this role.

You should apply if:

• You want t...