Job Description
Responsible for executing data entry and workflow services to ensure accuracy, compliance, and timeliness. Ensures effective dispute resolution, proper staffing alignment, accurate invoicing, adherence to contractual requirements, and timely reporting in accordance with service terms.
Execute assigned workflow tasks accurately and on time by following SOPs, priorities, and instructions to meet individual turnaround time and SLA targets.
Responsibilities
- Monitor personal task progress and timeliness by identifying potential delays early, adjusting work based on SLA priorities, and escalating risks when necessary.
- Identify, document, and escalate workflow issues in accordance with defined escalation paths to support timely resolution and service continuity.
- Perform required data validation and completeness checks by reviewing outputs, correcting errors, and maintaining traceability in line with quality standards.
- Ensure strict ...
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