Job Description

ISP Support Technician
100% remote

*must reside within 90 miles of:
Raleigh, NC
Cedar Rapids, IA
Huntsville, AL

Technical

+ Cable, Modem, Internet

+ Phone, Email & Web Chat Support

+ Networking & Telecommunications

+ Troubleshooting

+ Ticketing System

+ Google IT Professional or studying for CompTIA

Overview
This position is the step before the Help Desk Analyst title, but will build a foundation of IT Help Desk skill, which will allow you to start your call center or IT career. This is a fast-paced position, handling inbound calls to provide technical support. Applicants should be aware of the attendance policy, where agents cannot miss any days during the required 1-month training portion.

The company provides solutions that help our 1,500 electric and telephone members bring all the advantages of today’s evolving technology to rural America. Company solutions a...

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