Job Description
As an Order Entry Specialist, you will play a crucial role in our organization as the first point of contact for customer orders. Your primary responsibilities will include entering orders and relevant data into our system accurately and efficiently, following established procedures. You’ll also be tasked with identifying the correct products based on the information provided and flagging any potential issues with orders before entry. Collaboration is key, so you will communicate with both sales teams and customers to address any discrepancies that may arise during the order process. We value your attention to detail and commitment to delivering excellent service.
In this Role, Your Responsibilities Will Be:
Customer and Sales Office Communication:
Acknowledge receipt of purchase orders promptly to ensure a smooth order process.
Proactively respond to customers and the sales team when discrepancies arise, and resolution.
Maintain clea...
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