IT 2nd Line Engineer

Company Description

At United Living, our mission is to be the partner and employer of choice for designing, building, maintaining, and connecting communities and critical infrastructure to create a more sustainable and inclusive society.

We provide services to the water, energy, telecoms and social housing sectors across the UK.

Job Description

As an IT 2nd Line Engineer, you will be responsible for providing advanced technical support and troubleshooting to ensure the smooth operation of our IT systems. You will work closely with the IT team to resolve issues that have been escalated from the 1st line support, addressing complex problems and implementing solutions that enhance system efficiency and performance. You will involved in setting up and closing down of sites. You will also provide onsite support when needed. 

Technical Support: Provide advanced support for hardware, software, and network issues, ensuring timely re...