Job Description
IT Analyst – Contracts Support
Summary of Position
The IT Analyst will manage the company’s response to IT-related requests submitted by customers. This role combines project management skills, knowledge of company products and services, and collaboration with subject matter experts to deliver timely, accurate, and compliant responses to customer inquiries. The IT Analyst will ensure business continuity and contribute to the maintenance of a high-quality content repository for IT requests.
Key Responsibilities
Summary of Position
The IT Analyst will manage the company’s response to IT-related requests submitted by customers. This role combines project management skills, knowledge of company products and services, and collaboration with subject matter experts to deliver timely, accurate, and compliant responses to customer inquiries. The IT Analyst will ensure business continuity and contribute to the maintenance of a high-quality content repository for IT requests.
Key Responsibilities
Draft, review, and execute responses to IT inquiries submitted by current and prospective customers, ensuring compliance with company policies and procedures
Complete technical and organizational security assessments across all lines of business, including Clinical Labs, Immunohematology, Point of Care, and Molecular
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