Job Description
Overview
Employer Industry: Cybersecurity Solutions
Why consider this job opportunity
- Monthly Lifestyle subsidy for financial, physical, and mental wellbeing
- WFH setup allowance to create an effective home working environment
- $1,500 USD annual Learning & Development allowance for career development
- Generous annual leave/PTO allowances for work-life balance
- 18 weeks paid parental leave for all parenting roles
- Fully remote working environment with top-spec hardware provided
What to Expect (Job Responsibilities)
- Conduct enterprise IT service health checks and troubleshoot issues
- Monitor and manage the IT support queue with a proactive approach
- Identify and propose improvements through cross-functional project work
- Collaborate with DevOps and InfraOps on platform-level issues
- Contribute to scripts, dashboards, and operational improvements
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