Job Description

A multinational technology firm based in Kuala Lumpur seeks an experienced IT Incident Manager to oversee the lifecycle of incident management processes. This role involves liaising with stakeholders, implementing ITIL best practices to enhance service stability, and coordinating product releases. The ideal candidate will have a strong technical background in Java, database management skills, and an understanding of Agile methodologies. Excellent problem-solving abilities are essential for success in this position.
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