IT Application Support Specialist

Job Description:

Airbus Defence and Space is looking for an IT Application Support Specialist (m/f/d) to join our Digital organization based in Getafe, Spain.

You will be part of the team responsible for A400M M&L Solutions which focuses on Operational Service and Application Management for the Customer Services area. Our team members come from diverse backgrounds and aim to provide users with professional systems and services.

RESPONSABILITIES:

• Operation, maintenance, and control of the applications that support the TASS processes. This includies Ticket Processing and Stakeholder Follow-up (within the IMAGENE Contract defined activities)

• Ensuring service quality and operational readiness, including proactive measures. Ensuring the achivement of the metric goals (monitoring using Unified Planning and OneClick systems as regular user)

• Coordinating the involved IT service teams in analyzing a...