IT Assistant Engineer / Engineer - IT Office

IT Office

Full-time

Role and Key Responsibilities

Attending to classroom and office facilities queries and supports. (Regular classroom support and maintenance)

Supporting Online Learning Services, Computer hardware, software and application troubleshooting

Support computer lab maintenance and application deployment.

VOI/VDI server & Classroom Central Control software administration and maintenance.

Supporting Learning Management Systems such as Moodle, My Media, MS Teams, Zoom, Skype etc.

Support audio/visual equipment such as live streaming,

Handling teaching equipment and a device such as wireless microphones, iPads, pointers, Multimedia cards, Converter, visualizers etc.

Administrative IT:

E-Card system user access, encryption, data maintenance and processing.

E-Card hardware and system issue troubleshooting for all campus users.

E-Card e-Payment issue troubleshooting with thi...