IT Associate (Start ASAP)

Join VIATechnik as an IT Associate providing 1st/2nd-level support, device setup, and IT operations with growth and mentorship in the country.

Your Role

Here’s what you will be doing:

• Provide 1st/2nd-level support for hardware, software, and network issues.
• Set up and configure desktops, laptops, printers, and peripherals.
• Manage user accounts, permissions, onboarding, and offboarding tasks.
• Perform routine system maintenance, updates, and security patches.
• Maintain IT asset inventory and coordinate with vendors.
• Document incidents, escalate as needed, and identify patterns for improvement.
• Explore and integrate automation/AI tools to streamline IT operations.

About You

The company is looking for:

• 6 months to 1 year of experience in IT support/helpdesk.
• Fresh graduates are welcome to apply.
• Strong knowledge of Windows syste...