IT Business Analyst III

Job#: 3019082

Job Description:

Job title: IT Business Analyst

Location: Richmond VA

Duration: 12 months

Payrate: $ –

Description:

This role is leading our Vulnerability Remediation Support Analysts team. This is a new team of analysts that will perform the following key roles:

Preparing the domains and the Enterprise for our ServiceNow transition

Providing strategic leadership across ServiceNow and domains to influence change over time

Experts on process, data, stakeholders in an assigned domain of vulnerability remediation and patching

Responsible for delivering support (answers to questions related to vulnerability management and patching) via existing Tech Support Channels

Serving as 1st line liaison into Operations and Engineering Team in CTI/APSE GBS performing vulnerability remediation and patching

Identifying process and automation improvement opp...