IT & CIM Support Technician

Job Summary:

Technical and operational support for all manufacturing processes related to computer or automation equipment, in particular Servo and Engraving equipment.

Essential Functions:

• Be an expert in the use of spell/cam software systems and in everything related to the spell/cam work cell equipment
• Monitor, test and troubleshoot spell/cam automation cells (computers, peripherals, CNC machines and ergonomics)
• Support and troubleshooting of spell/cam parameters for different styles
• Test and confirm that changes to the work cell software were applied correctly
• Install, maintain, troubleshoot and upgrade the hardware and software of the spell/cam cells, engraving servomechanisms and desktop devices
• Support and maintenance to user requirements, including troubleshooting and operator IT training
• Develop and maintain detailed documentation of the cell configuration as well as its security and IT infrast...