Job Description
About the Job
The IT Service IT Config Management Manager is a specialist at managing parts of IT Assets and Configuration within Great Eastern, ensuring the accuracy, consistency, integrity and compliance with internal policies.
- Conducts and maintains the System Criticality Questionnaire (SCQ) process
- Establish and document work processes according to best practices and standards for configuration management database (CMDB) and ensure data accuracy and alignment with SCQ ratings and IT Assets
- Collaborate with stakeholders to ensure integration of CMDB information with Incident, Problem and Change management process.
- Support IT Asset management policies, procedures and standards
- Support regular audit to ensure compliance and accuracy
- Support Annual Business Continuity Exercises.
- Champion culture and conduct behavioral expectations within the Department/Division
- Ensure compliance with I...
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