IT Customer Success Manager (With Fluent Dutch)

As a Customer Success Manager for the Netherlands, you’re more than just a relationship manager, you’re a strategic partner to our clients. With your experience and insight, you help customers get the most value from our Cloud Solutions. Whether it’s resolving day-to-day issues or leading high-level strategic discussions, you’re a trusted advisor they can count on.

If putting the customer first is second nature to you, read on! You could be the go-to contact our clients rely on.

Key Responsibilities:

As a Customer Success Manager, you’ll be part of our DevOps team. You manage customer expectations and take a proactive approach toward our clients. You anticipate (potential) issues and provide hands-on support to help guide clients successfully.

You work closely with your technical teammates, with whom you share customer feedback directly. This ensures that questions and concerns are addressed accurately and in a timely manner. In this way...