IT Endpoint Process Engineer

<table class="Table" style="margin-left:32px; border-collapse:collapse; border:solid #a3a3a3 1.0pt" summary="" title=""> <tbody> <tr> <td style="border:solid #a3a3a3 1.0pt; width:253.1pt; border-top:none; padding:4.0pt 4.0pt 4.0pt 4.0pt" valign="top" width="337"> <p><b>POSITION</b></p> </td> <td style="border-bottom:solid #a3a3a3 1.0pt; width:274.4pt; border-top:none; border-left:none; border-right:solid #a3a3a3 1.0pt; padding:4.0pt 4.0pt 4.0pt 4.0pt" valign="top" width="366"> <p><b> IT Endpoint Process Engineer</b></p> </td> </tr> <tr> <td style="border:solid #a3a3a3 1.0pt; width:253.1pt; border-top:none; padding:4.0pt 4.0pt 4.0pt 4.0pt" valign="top" width="337"> <p><b>LOCATION</b></p> </td> <td style="border-bottom:solid #a3a3a3 1.0pt; width:274.4pt; border-top:none; border-left:none; border-right:solid #a3a3a3 1.0pt; padding:4.0pt 4.0pt 4.0pt 4.0pt" valign="top" width="366"> <p><b>100% REMOTE</b></p> </td> </tr> <tr> <td style="border:solid #a3a3a3 1.0pt; width:253.1pt; border-top:none; padding:4.0pt 4.0pt 4.0pt 4.0pt" valign="top" width="337"> <p><b>REQUIRED SKILLS</b></p> </td> <td style="border-bottom:solid #a3a3a3 1.0pt; width:274.4pt; border-top:none; border-left:none; border-right:solid #a3a3a3 1.0pt; padding:4.0pt 4.0pt 4.0pt 4.0pt" valign="top" width="366"> <p> <b>Core Skills & Qualifications</b> </p> <ul> <li><b>Technical Expertise:</b><b> </b><b>Deep knowledge of Service Now.</b> </li> <li><b>Process Focus:</b><b> </b><b>Strong understanding of process improvement, automation, and lifecycle management.</b> </li> <li><b>Problem-Solving:</b><b> </b><b>Excellent analytical skills for troubleshooting and root cause analysis.</b> </li> <li><b>Security Mindset:</b><b> </b><b>Focus on securing endpoints against evolving threats.</b><b> </b> </li> </ul> </td> </tr> </tbody> </table> <p><b>Key Responsibilities</b> </p> <ul> <li><b>Design & Optimization:</b><b> </b><b>Engineer and refine processes for device provisioning, imaging, configuration (baselines), and retirement and disposal.</b> </li> <li><b>Lifecycle Management:</b><b> </b><b>Oversee device inventory, </b> </li> <li><b>Process Optimization:</b> Analyze existing workflows, identify bottlenecks, and implement solutions to increase productivity and reduce waste. </li> <li><b>Data & Simulation:</b> Use process simulations and interpret plant/lab data to evaluate performance and troubleshoot issues. </li> <li><b>Documentation:</b> Create and maintain technical documents, process flow diagrams (P&IDs), and best practice guidelines. </li> <li><b><u><a href="https://urldefense.com/v3/__https:/www.google.com/search?q=Safety**A26*Compliance&sca_esv=9db4d21e14f09c73&source=hp&ei=_29qaZbtMdWmmtkPyKO52AQ&iflsig=AFdpzrgAAAAAaWp-D1sO0c9gxAphZdBV7wD2trY03Lkm&oq=Process*Engin&gs_lp=Egdnd3Mtd2l6Ig1Qcm9jZXNzIEVuZ2luKgIIBjIIEAAYgAQYsQMyCBAAGIAEGLEDMggQABiABBiSAzILEAAYgAQYigUYkgMyCxAAGIAEGLEDGIMBMggQABiABBjJAzIFEAAYgAQyBRAAGIAEMgUQABiABDIFEAAYgARIjjFQ_AdY1RlwAXgAkAEAmAGAAaAB_QqqAQM0Ljm4AQHIAQD4AQGYAg6gArELqAIKwgIdEAAYgAQYigUY1AMY5QIY5wYY6gIYtAIYigMYtwPCAgsQABiABBiKBRiRAsICDhAuGIAEGLEDGMcBGNEDwgILEC4YgAQYxwEY0QPCAhEQLhiABBixAxiDARjHARjRA8ICDhAAGIAEGIoFGLEDGIMBwgIKEAAYgAQYigUYQ8ICFhAuGIAEGIoFGEMYsQMYgwEYxwEY0QPCAgoQLhiABBiKBRhDwgIQEC4YgAQYigUYQxixAxiDAcICDRAAGIAEGIoFGEMYsQPCAhYQLhhDGIMBGMcBGLEDGNEDGIAEGIoFwgIQEAAYgAQYigUYQxixAxiDAcICERAAGIAEGIoFGJECGLEDGIMBwgILEAAYgAQYsQMYyQOYAwnxBQCwH6qyZG-zkgcEMy4xMaAH6FqyBwQyLjExuAenC8IHBjAuMTEuM8gHI4AIAQ&sclient=gws-wiz&ved=2ahUKEwj05Y3kxZCSAxVerIkEHRfxMmUQgK4QegYIAAgEEAc__;KyUrKw!!G8sYrNJ6!YJ7RrzK0QpyQoRqgSqelSS4EfOklGcrHyVK8s4jdzrZAMvirYAMWCh1FWC1jtU5THaJEv5dc-ju0e4l1JuKFjw$" style="color:#467886; text-decoration:underline" target="_blank">Safety & Compliance</a></u></b><b>:</b> Ensure processes meet safety standards and environmental regulations, creating safety guidelines. </li> <li><b>Automation:</b><b> </b><b>Develop scripts and automated workflows for routine tasks, compliance checks, and incident response.</b> </li> <li><b>Policy & Standards:</b><b> </b><b>Align with technical standards, procedures, and documentation for IT support and end-users.</b> </li> <li><b>Collaboration:</b><b> </b><b>Work with suppliers, and support teams to ensure seamless operations and integration.</b><b> </b> </li> </ul> <p> </p>