Job Description

(IT Engineer) Devices and Deployment Support

Key Responsibilities Manage the full lifecycle of corporate devices (laptops, desktops, peripherals). Perform Windows device deployment using standard images and automated tools. Configure and enroll devices using MDM solutions (e.g., Microsoft Intune, Autopilot).

Prepare, image, and configure new devices for end users. Support device refresh, replacement, and decommissioning processes. Troubleshoot hardware, OS, and deployment-related issues.

Ensure devices comply with security and configuration policies. Install and manage drivers, firmware, and OS updates. Support peripheral devices (docking stations, monitors, USB).

Document deployment procedures, standards, and troubleshooting steps. Provide end-user guidance during onboarding and device setup.

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