IT Engineer

To oversee and administer Level 1 and Level 2 IT support and ensure the availability of IT infrastructure to support daily business operations. This role is responsible for systems, servers, storage, backup, and recovery, with strong knowledge and troubleshooting skills in IT administration and helpdesk support. The position requires effective coordination with end users, internal support teams, vendors, and the Information Systems team to meet departmental and company objectives and KPIs.

Job Summary

To oversee and administer Level 1 and Level 2 IT support and ensure the availability of IT infrastructure to support daily business operations. This role is responsible for systems, servers, storage, backup, and recovery, with strong knowledge and troubleshooting skills in IT administration and helpdesk support. The position requires effective coordination with end users, internal support teams, vendors, and the Information Systems team to meet departmental and com...