IT Engineer

We are seeking an experienced IT Engineer to serve as the primary technology support partner for our EMEA-based employees, while also helping shape how IT leverages AI to scale, automate, and rethink service delivery.This role is intentionally dual-focused.

• We believe initially 50-70% of your time will be spent delivering excellent Service Desk support and acting as the trusted, empathetic first point of contact for our EMEA teammates. Over time, this should reduce to 25-50%
• The remaining time will focus on helping advance AI-driven initiatives that improve internal efficiency, reduce friction, and unlock new ways of working for IT and the business.

We support over 900 employees globally, 60% distributed across multiple time zones. Our IT team plays a critical role in ensuring technology feels seamless, secure, and human, while continuously evolving how that support is delivered.This is a hands-on role for someone who enjoys helping people ...