IT Executive

Job Description

The IT Executive is responsible for managing, maintaining, and supporting the institution’s IT systems, networks, and digital learning infrastructure. The role ensures smooth day-to-day technical operations, supports staff and students with IT issues, and contributes to technology-based initiatives that enhance teaching, learning, and administration.

Key Responsibilities

1. IT Systems & Network Management

Maintain and troubleshoot all IT systems, including servers, computers, printers, and network devices.

Ensure stable internet connectivity and LAN / Wi-Fi performance across the education center.

Install, configure, and update hardware, software, and antivirus protection.

Conduct regular system backups and maintain data security protocols.

2. User Support

Provide first-line technical support to staff, trainers, and students.

Manage IT helpdesk requests, resolving issues in a t...