IT Executive (Configuration) - ID - 694465

Role and Responsibilities -

• Work closely with client and vendors on back end of CCTV setup.
• CCTV backend router setup, knowledge of configuration of NVR, basic router configuration (Huawei), basic networking.
• Email setup based on microsoft Apps
• Generate reports, maintain dashboards, workflow update, track vendor productivity, vendor system, software and hardware requisition.
• Reports to Operation Managers.
• Ensure that team members are fully briefed on new information within agreed time frame in order to effectively carry out their role.
• Work closely with the Client to manage high priority cases.
• Manage the productivity, performance and service quality of the Contact Centre team.
• Work with respective stakeholders to ensure that all information is being cascaded accurately.

Provide feedback and recommendations.

Requirement

Degree/Diploma
Preferably with 0-3 years of wo...