Job Description

Direct message the job poster from Hitachi Sunway Information Systems

Sourcing Specialist at Hitachi Sunway Information Systems

Responsibilities

  1. Support digital workplace solutions and endpoints
  2. Working knowledge of on-premises Active Directory & Azure Active Directory (Entra).
  3. Working knowledge in employee onboarding & offboarding
  4. Experience in supporting users for Office 365 including Outlook, Word, Excel, PowerPoint, Teams, SharePoint, and OneDrive.
  5. Troubleshoot and resolve issues related to Office 365 functionality, configuration, and usage.
  6. Familiar with unified endpoint management solutions, including Intune and Defender
  7. Familiar in supporting Windows 10 & 11 administration and security patching.
  8. Ensure services provided adhere to service level agreement.
  9. Familiar with ticket handling solutions (Service Management tool)
  10. Communicate user needs, priorities and custom...

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