Job Description
My Client, who is an MSP, is looking for an IT Field Engineer to join their growing team. The role is office-based with field travel as required. Client site attendance for support and project work when necessary, and a company van provided for work use.
Role Overview
As an IT Support Field Engineer, you are primarily office-based, providing technical support to business clients. You handle day-to-day support, escalations, and coordination with the service desk, attending customer sites only when remote resolution is not possible or when required for project and infrastructure work. You act as a dependable support resource, balancing office-based support delivery with targeted onsite visits.
Key Responsibilities
- Provide IT support to business clients from the office as part of the support team
- Resolve hardware, software, and connectivity issues remotely
- Attend client sites when required for support issues that cannot be resolved remotely<...
Role Overview
As an IT Support Field Engineer, you are primarily office-based, providing technical support to business clients. You handle day-to-day support, escalations, and coordination with the service desk, attending customer sites only when remote resolution is not possible or when required for project and infrastructure work. You act as a dependable support resource, balancing office-based support delivery with targeted onsite visits.
Key Responsibilities
- Provide IT support to business clients from the office as part of the support team
- Resolve hardware, software, and connectivity issues remotely
- Attend client sites when required for support issues that cannot be resolved remotely<...
Apply for this Position
Ready to join JSM Recruitment? Click the button below to submit your application.
Submit Application