Job Description

Job Description

Eurofins is seeking a self-motivated and enthusiastic IT Field Service Technician, which is a Second Level / Tier 2 position where you will be responsible for a combination of remote desktop support for local and nationwide support tickets, in-person support and act as fill in for occasional overflow of Service Desk calls. 

  • Support one or more localized laboratories to provide in-person, on-site support, 2-4 days per week.
  • Provide remote support to laboratories across North America.
  • Troubleshoot and resolve customer hardware, software and general network connectivity issues.
  • Break highly technical concepts down into non-technical language and communicate them to people of all IT skill levels.
  • Must be open-minded and considered a change agent.
  • Provide hands on/onsite support for various technical challenges.

    • Qualifications

    Skills and Relevant Experience:

  • Minimu...

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