IT Field Services Technician

Job Description
Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. Manages and deploys internal
Summary
Provides second-level IT support for all employees at Envista, both locally and globally. This includes production areas, distribution areas, and HQ offices. Responsible for PC configuration, imaging, ongoing system updates, and maintenance. Handles LAN/WAN network troubleshooting and vendor coordination. Additionally, this role involves supporting various third-party applications such as Microsoft Dynamics, SAP, Oracle, among others. Will support and train Field Services Technicians and Engineers.
end user technologies (e.g., SharePoint).
Job Requirements
Essential Duties and Responsibilities
Deliver professional support in-person, by phone, and in writing.
Listen actively, use critical thinking, and ...