Job Description

Job Description:

  • On-site Field Support: Provide on-site support for IT infrastructure, including setup, configuration, and troubleshooting of hardware and software.
  • New Machine Setup: Install and configure new IT equipment, ensuring proper integration with existing systems.
  • Asset Transfer & Conversion: Transfer and convert IT assets for different functional uses, ensuring compatibility and performance.
  • Initial Setup for Specific Systems: Handle initial setup and software installation for designated systems. Collaborate with specialized teams for hardening and administration.
  • Standalone Desktop & Laptop Hardening & Patching: Perform hardening, patching, testing, and troubleshooting of desktops and laptops, dedicating a set number of man-days per month at various remote sites.
  • Printer/Scanner Setup and Troubleshooting: Set up and troubleshoot printers and scanners.
  • Generic IT Issue Resolution: Resolve gener...

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