Job Description

Title: Service Desk Management Executive
Location: Gurgaon (Work From Office)
Job Type: Full-Time


Industry: IT Service Desk / Customer Support

Job Description:


Greetings from 2Coms.
We are hiring experienced resources for a Service Desk Management role with a leading multinational company in Gurgaon. This role involves managing service desk functions, acting as a single point of contact for service users and customers, and delivering customer support across multiple channels including human, digital, self-service, and automated platforms.


Key Responsibilities:

  • Manage one or more customer service or service desk fun...

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