IT Generalist

Softgic S.

📍 Colombia, Colombia, Colombia

Full-time Other-General Posted February 08, 2026

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Job Description

                        At Softgic, we work with the most talented individuals—those who create, those who love what they do, and those who give 100% because that's our #Coolture. Join us in our mission to make life easier through technology and become part of our team as an IT Generalist. 

Responsibilities:

● Manage users in Windows Terminal Server environments, both on -premises and hosted.

● Administer and support Fortinet firewalls and other network devices (WAN, LAN, VPN).

Provide remote support to customers, resolving incidents related to:

- Local LAN issues.
- Firewall policies and routing.
- Windows print services.
- Server backup and recovery.

Act as a remote administrator for customer servers:

- User account management.
- Shared file administration.
- Windows Server print queue configuration.

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Job Details

Location

Colombia, Colombia, Colombia

Job Type

Full-time