Job Description

A leading tech support company in Metro Manila is seeking an experienced IT Support Specialist to provide first-level technical support. Responsibilities include diagnosing hardware, software, and network issues, managing service requests, and ensuring compliance with SLAs. Candidates should possess a degree in IT, have 1–3 years of relevant experience, and be familiar with ticketing systems. Strong communication skills are essential for success in this role as you will interact with users and stakeholders regularly.
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