Job Description
YOU matter to US at Reesink Canada Holdings! If you are looking to join a company of motivated people who make a difference and your skills align with our position description, you've found us! We are looking forward to hearing from you.
The IT Help Desk Technician is responsible for providing frontline technical support to employees across the organization. This role ensures employees have reliable, secure, and efficient technology tools to perform their work by diagnosing, troubleshooting, and resolving hardware, software, and system-related issues.
The IT Help Desk Technician is responsible for providing frontline technical support to employees across the organization. This role ensures employees have reliable, secure, and efficient technology tools to perform their work by diagnosing, troubleshooting, and resolving hardware, software, and system-related issues.
The successful candidate will demonstrate strong customer service skills, technical expertise, and organizational ability while supporting users through phone, email, and ticketing systems. This position works closely with internal IT team members, vendors, and business partners to maintain system functionality and support continuous improvement of IT services.
Key Duties...
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