Job Description

Job Title 


Service Desk Technician II 


Reporting To 


Service Desk Lead 


FLSA Status - 


Non-Exempt 


Description 


Service Desk Technicians 2- utilize several skills to provide all-star leadership to Applied Tech's internal teams and customer support to our clients. You understand high-quality customer service, respond with appropriate professionalism and urgency, and have a knack for adapting your interpersonal style to many diverse types of users. You know how to support integrated enterprise applications, troubleshoot hardware and software, and keep users up and running. You are willing to go onsite to client's locations as needed for business and client needs. Candidates should possess the abilit...

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