Job Description

IT Helpdesk Technician

Job Summary
Provide first-line IT support to end-users, troubleshoot hardware/software issues, support VoIP phone systems, and assist with basic network cabling and infrastructure.

Key Responsibilities

  • Provide technical support via phone, email, and ticketing system

  • Troubleshoot desktops, laptops, printers, and common software issues

  • Install and configure hardware, software, and user accounts

  • Support VoIP phone systems and telecommunication issues

  • Assist with network cabling, connectivity, and physical IT setup

  • Manage tickets, documentation, and IT asset inventory

  • Provide remote support and escalate complex issues when required

Requirements

  • 1–2 years of IT Helpdesk or technical support experience

  • K...

Apply for this Position

Ready to join Star Services LLC? Click the button below to submit your application.

Submit Application