IT Helpdesk Technician — Frontline User Support

A leading mortgage services provider in Mexico seeks a Technical Support Specialist to provide assistance and ensure successful resolution of technical issues. Candidates should have over 2 years of experience in technical support, a solid understanding of Windows operating systems, and excellent communication skills. The role involves troubleshooting hardware and software, assisting users, and maintaining records in a helpdesk ticketing system. A rotating on-call shift for weekend support is required. #J-18808-Ljbffr