Job Description
Ready to kick-start your future career in IT?
Join us as an IT Hub Desk Apprentice and you’ll gain hands-on experience supporting the UK’s largest water and wastewater provider, work with expert IT Engineers, and earn a Level 3 Information Communications Technician qualification to launch your IT career.
What you’ll be doing as an IT Hub Desk Apprentice:
IT Stock Management: Organise, track, and support ordering of IT equipment.
Customer Onboarding: Set up IT for starters and movers, collect kit from leavers, and follow security processes.
2nd Line Support: Resolve hardware, software, and peripheral issues; diagnose and escalate when needed.
Customer Experience: Act as a friendly point of contact and identify service improvements.
Learning & Development: Train, shadow IT Hub Engineers, test new features, and begin learning automation tools.Where you’ll work:
Location: Base location – Either Clearwater Court Reading, Kemble Court Reading or Swindon
Join us as an IT Hub Desk Apprentice and you’ll gain hands-on experience supporting the UK’s largest water and wastewater provider, work with expert IT Engineers, and earn a Level 3 Information Communications Technician qualification to launch your IT career.
What you’ll be doing as an IT Hub Desk Apprentice:
IT Stock Management: Organise, track, and support ordering of IT equipment.
Customer Onboarding: Set up IT for starters and movers, collect kit from leavers, and follow security processes.
2nd Line Support: Resolve hardware, software, and peripheral issues; diagnose and escalate when needed.
Customer Experience: Act as a friendly point of contact and identify service improvements.
Learning & Development: Train, shadow IT Hub Engineers, test new features, and begin learning automation tools.Where you’ll work:
Location: Base location – Either Clearwater Court Reading, Kemble Court Reading or Swindon
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Ready to join Pertemps Thames Water? Click the button below to submit your application.
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