IT INFRASTRUCTURE AND SUPPORT MANAGER

Descripción del puesto:

Responsibilities

• Realize IT Services Department Strategy to ensure alignment with AmRest strategic goals.
• Proactively looks for functional best practices and spreads knowledge, experience, findings.
• Implement and maintain Global network initiatives to be aligned with Global systems.
• Support IT Opening/Renovation of Restaurants, deliver IT components as a part of business initiatives and provide right IT resources for business project / initiatives.
• Assure that Systems Projects and Change Requests are delivered within assumed budget and according to Business Strategy and Cost-Benefits analysis.
• Assure and enable standardization around IT Processes (Incident, problem and change requests management/standards (including remote and on-site)
• Manage IT Communication systems and platforms.
• Assure vendor, license, knowledge, configuration, assets management for all IT serv...