IT Infrastructure Expert

Job Overview

A leading IT services provider in Dubai seeks a seasoned professional to oversee the delivery of IT Managed Services.

• Managing service delivery, compliance, and governance
• Handling escalations diplomatically

The ideal candidate should possess strong technical skills and a proven ability to manage client relationships. This role offers a full-time position with competitive benefits.

About the Role

This is an excellent opportunity for a skilled Technical Service Delivery Manager to join our organization and contribute to the success of our IT services division.

Key Responsibilities

We are looking for a highly motivated individual who can:

• Manage service delivery, ensuring high-quality outcomes and customer satisfaction
• Develop and implement effective strategies for service improvement and growth
• Collaborate with cross-functional teams to drive business results
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