Job Description

**Job Title:** IT Support Specialist

About the Role:

We are seeking a skilled and experienced IT support specialist to join our team. As an IT support specialist, you will be responsible for providing top-notch customer service and resolving technical issues in a timely and efficient manner.


Key Responsibilities:


  • Troubleshoot hardware/software issues on desktops, laptops, and mobile devices

  • SUPPORT NETWORKING TASKS AND INFRASTRUCTURE SUPPORT SKILLS

  • Provide 1st line remote tech assistance via phone or chat with users

  • Create detailed records of all requests received from clients while assisting them through automated ticketing systems like ServiceNow Flexibility is key – frequent travel may be required within designated regions supported by the business unit What you bring: Strong problem-solving abilities Great communication skills — both with users & internal teams A CUSTOMER-FIRST MINDSET And abili...

Apply for this Position

Ready to join beBeeCustomerFocused? Click the button below to submit your application.

Submit Application