Job Description
About The Job
We are seeking a dedicated IT Infrastructure Operations Engineer to join our 24x7 global support team. This entry-level position serves as the first line of support for server and network infrastructure, handling initial triage, basic troubleshooting, and escalation of incidents. The ideal
candidate will have foundational knowledge of enterprise IT infrastructure, strong communication skills, and a passion for learning. You will work in a fast-paced environment supporting critical systems, following established runbooks, and ensuring timely response to service tickets while maintaining detailed documentation of all activities.
Key Responsibilities
Monitor server and network infrastructure health using established monitoring tools and dashboards, identifying alerts and anomalies requiring attention.
Provide first-level response to service tickets within the organization´s ticketing system,en...
We are seeking a dedicated IT Infrastructure Operations Engineer to join our 24x7 global support team. This entry-level position serves as the first line of support for server and network infrastructure, handling initial triage, basic troubleshooting, and escalation of incidents. The ideal
candidate will have foundational knowledge of enterprise IT infrastructure, strong communication skills, and a passion for learning. You will work in a fast-paced environment supporting critical systems, following established runbooks, and ensuring timely response to service tickets while maintaining detailed documentation of all activities.
Key Responsibilities
Monitor server and network infrastructure health using established monitoring tools and dashboards, identifying alerts and anomalies requiring attention.
Provide first-level response to service tickets within the organization´s ticketing system,en...
Apply for this Position
Ready to join Astreya? Click the button below to submit your application.
Submit Application