Job Description

Responsibilities

  • Provide technical support and perform maintenance
  • Perform service monitoring and reporting, with a focus on risk management and compliance
  • Explore new solutions, enhancements and opportunities for continuous improvement, projects and more
  • Perform the acquisition, provisioning and decommissioning of related equipment, software and services
  • Lead projects and change management initiatives

Qualifications

  • Strong analytical, troubleshooting and problem solving skills.
  • Good communication (both oral and written) and documentation skills.
  • Leadership and teamwork skills.
  • Ability to plan projects and tasks.
  • In-depth knowledge of the Windows OS (server and client) and the desktop operating environment. Linux and other mainstream OS knowledge will be helpful.
  • Fundamental knowledge of networking concepts
  • Strong knowledge of infrast...

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