Job Description
Responsibilities
- Provide technical support and perform maintenance
- Perform service monitoring and reporting, with a focus on risk management and compliance
- Explore new solutions, enhancements and opportunities for continuous improvement, projects and more
- Perform the acquisition, provisioning and decommissioning of related equipment, software and services
- Lead projects and change management initiatives
Qualifications
- Strong analytical, troubleshooting and problem solving skills.
- Good communication (both oral and written) and documentation skills.
- Leadership and teamwork skills.
- Ability to plan projects and tasks.
- In-depth knowledge of the Windows OS (server and client) and the desktop operating environment. Linux and other mainstream OS knowledge will be helpful.
- Fundamental knowledge of networking concepts
- Strong knowledge of infrast...
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